DSRC’s IT Enabled Services Division has over four decade years of experience in providing data processing services. Our clientele includes Government agencies, public and private sector companies and has been retained by our customers for a long-time for the commitment and quality services we have rendered them.

Our operations are headquartered in Chennai and have in-house high-volume data processing capability, large office space for storage and document handling, high-speed printing machines, know-how and proven software, highly automated system with human touch, connectivity to Depositories (NSDL/CDSL) and competent and experienced full-time employees (FTEs).

To name a select few of our prestigious customers include Bharat Petroleum Corporation Limited, Essar Group of Companies, TTK Healthcare, Vijaya Hospitals Healthcare, Government of India Staff Selection Commission and Department of Posts, Tamilnadu Circle.

BPM Service Offerings

DSRC BPM division provides services and has experience in the following:

  • End-to-end solution in High Volume Data Processing services
  • Registrar and Share Transfer Services (Capital Issues Division)
  • Bonus, Postal Ballot, eVoting services, Corporate Action and Commercial Paper processing, Dividend/Interest Warrants, De-listing services
  • OMR Examination and Results Processing.
  • Image processing, storage and retrieval.
  • Digitization of documents (scanning) from hard-copy to digitizing , Indexing, storage and retrieval.
  • Product Software Development and other IT enabled Services.

Data Software Research Company Private Limited

CIN : U72200TN1973PTC006412

Registered Address

Kasturi Towers, 11 Smith Road,
Chennai – 600 002

RTA Operation Address

19 Pycrofts Garden Lane,
Nungambakkam, Chennai 600006.


+91 44 2821 3738/ 2821 4487


(You may send your queries/ complaints by selecting the company in which you are an investor)

Frequently asked questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

1. How can I raise a Complaint in portal?

Select a Company Name, Enter your folio number or DP-ID/Client-ID. After validation, you can select a category from Type of Enquiry and raise complaint.

2. How can I track the status of my complaint?

Post successful submission, an acknowledgement with URN will be shared on the screen as well as email shared on the registered email ID.

You can use the URN to Track the status.

3. What is the email id to communicate on emails with RTA.


ESSAR SHIPPING LTD – essar.shipping@dsrc-cid.in

TTK HEALTHCARE LTD – ttk.healthcare@dsrc-cid.in

ESSAR SECURITIES LTD – essar.securities@dsrc-cid.in

4. How can I search for unpaid dividends against my folio.

Please select category “Dividend Enquiry Status” in the portal to know your unpaid dividends.

5.What is the procedure to record/change my Bank details / address / Mobile Number / Email Id / Signature and PAN?

If you are holding your shares in physical mode, Select Category “KYC Updation” in the portal, fill form ISR-1 and send it to us duly signed by all the shareholders with supporting documents requested therein. If you are holding your shares in demat mode, you have to inform your request to your Depository Participant who maintains your record of demat shares.

6. Can I claim the old dividends relating to past years which have not been received by me?

Yes, you may claim the old dividends which shows unpaid under “Dividend Enquiry Status” in the portal by uploading the Indemnity bond (Format given in Procedures and Forms) along with a cancelled cheque leaf (Shareholder’s name printed on it) and copy of PAN card.

7. What is the procedure for Transmission / Name deletion / Name change etc?

Please refer “Step by Step Procedure for various service requests” given below.


Issue of Duplicate Share Certificate

Name deletion / Name change / Name correction

Payment of unclaimed dividend through Electronic mode

Replacement, Renewal, Exchange of Securities – Certificate

Status change from Minor to Major

Transmission of Physical Shares where nomination is Registered

Transmission of Physical Shares where nomination is not Registered

Form ISR-1 (KYC details Updation)

Form ISR-2 (Confirmation of Signature by banker)

Form ISR-3 (Opting-out Nomination)

Form SH-13(Nomination Updation)

Form SH-14 (Cancellation_Change of Nomination)

Tax Form