DSRC’s IT Enabled Services Division has over four decade years of experience in providing data processing services. Our clientele includes Government agencies, public and private sector companies and has been retained by our customers for a long-time for the commitment and quality services we have rendered them.
Our operations are headquartered in Chennai and have in-house high-volume data processing capability, large office space for storage and document handling, high-speed printing machines, know-how and proven software, highly automated system with human touch, connectivity to Depositories (NSDL/CDSL) and competent and experienced full-time employees (FTEs).
To name a select few of our prestigious customers include Bharat Petroleum Corporation Limited, Essar Group of Companies, TTK Healthcare, Vijaya Hospitals Healthcare, Government of India Staff Selection Commission and Department of Posts, Tamilnadu Circle.
BPM Service Offerings
DSRC BPM division provides services and has experience in the following:
End-to-end solution in High Volume Data Processing services
Registrar and Share Transfer Services (Capital Issues Division)
Bonus, Postal Ballot, eVoting services, Corporate Action and Commercial Paper processing, Dividend/Interest Warrants, De-listing services
OMR Examination and Results Processing.
Image processing, storage and retrieval.
Digitization of documents (scanning) from hard-copy to digitizing , Indexing, storage and retrieval.
Product Software Development and other IT enabled Services.
Data Software Research Company Private Limited
CIN : U72200TN1973PTC006412
Kasturi Towers, 11 Smith Road,
Chennai – 600 002
RTA Operation Address
19 Pycrofts Garden Lane,
Nungambakkam, Chennai 600006.
+91 44 2821 3738/ 2821 4487
REGISTRAR AND SHARE TRANSFER AGENT (RTA)
(You may send your queries/ complaints by selecting the company in which you are an investor)
4. How can I search for unpaid dividends against my folio.
Please select category “Dividend Enquiry Status” in the portal to know your unpaid dividends.
5.What is the procedure to record/change my Bank details / address / Mobile Number / Email Id / Signature and PAN?
If you are holding your shares in physical mode, Select Category “KYC Updation” in the portal, fill form ISR-1 and send it to us duly signed by all the shareholders with supporting documents requested therein. If you are holding your shares in demat mode, you have to inform your request to your Depository Participant who maintains your record of demat shares.
6. Can I claim the old dividends relating to past years which have not been received by me?
Yes, you may claim the old dividends which shows unpaid under “Dividend Enquiry Status” in the portal by uploading the Indemnity bond (Format given in Procedures and Forms) along with a cancelled cheque leaf (Shareholder’s name printed on it) and copy of PAN card.
7. What is the procedure for Transmission / Name deletion / Name change etc?
Please refer “Step by Step Procedure for various service requests” given below.
STEP-BY-STEP PROCEDURES AND FORMS FOR VARIOUS SERVICE REQUESTS
You need to register and validate your email address first in order to communicate with your RTA on email.
• Select "Type of Enquiry" found below.
• Select "KYC Updation (Form ISR-1) - for Physical Share Certificates" from the drop-down menu.
• You may enter your email and other relevant details in the ISR-1 form, save and print the ISR-1 form, sign, scan and attach the signed form to your email. Your Account Manager will respond to your email after scrutinizing your signed ISR-1 form.
Unpaid Dividand Views
Tracking the status of complaint / Service request
Pursuant to the provisions of Section 124 and 125 of the Companies Act 2013, every company is required to transfer all amounts which have remained unclaimed and unencashed for a period of seven years from the date they became due for payment, to the "Investor Education and Protection Fund [IEPF]" constituted by the Central Government.
Please note that the shares/amount transferred to IEPF, including all benefits accruing on such shares, if any, can be claimed back from the IEPF Authority by making an application in form IEPF-5 to the IEPF Authority which is available on the Company's website: www.bharatpetroleum.in and also available on MCA website www.iepf.gov.in as per the procedure prescribed under the Rules.
Please fill the downloaded form, sign, scan and attach the signed form.
The new Metrix to raise a compliant / dispute under the investor grievance redressal mechanism (including through the ODR web portal) is, as below:
Level 1 – Raise with Data Software Research Co. Pvt. Ltd. [Registrar and Transfer Agent (RTA)]/ Company:
Initially, all grievances/ disputes/ complaints against the Company are required to be directly lodged with its Registrar and Transfer Agent (RTA)/ the Company.
2. Level 2 – SEBI SCORES:
Disputes / complaints remaining unresolved at Level 1 may then be raised through SEBI Complaints
An investor can initiate online dispute resolution through the ODR portal, within the applicable time frame under law, after the option to resolve complaint / dispute with the listed entity through the routes available at Level 1 and Level 2 are exhausted.
It may be noted that the dispute resolution through the ODR portal can be initiated only if such complaint / dispute is not pending before any arbitral process, court, tribunal or consumer forum or if the same is non-arbitrable under Indian Law.
There shall be no fees for registration of a complaint/dispute on the ODR portal, and the fees for conciliation or arbitration process including applicable GST, stamp duty etc. shall be borne by the Investor /Company/other market participant as the case may be.
For any queries on the above matter, investors may contact the Company's Registrar & Share Transfer Agent, Data Software Research Co. Pvt. Ltd., at No. 19, Pycrofts Garden Lane, Nungambakkam, Chennai – 600006 or the Company at Bharat Bhavan, P.B.No 688, 4&6 Currimbhoy Road, Ballard Estate, Mumbai 400 001.